![]() Define advanced settings for printing in grayscale, black ink only.(The pigmented black ink cartridge is not compatible with photo paper). If Auto is selected and is confused with the Photo paper paper or photo paper is selected only the color and photo cartridges will be used. Make sure the paper type is set to plain paper.It was never a problem before using win 7. No matter what I do with the properties, it will not be printed on the page and try to use colorful tanks that are empty. I print a few things ok in black only before having to make a reset in progress and had to reinstall a ton of programs and software. I have upgraded to OS to win 10 and my printer does not print with black ink only. In the past, I was able to print with cartridge black new xl size, although all colors are empty city black photo. HP photosmart Premium All in o: how to print in black ink only, when all the colors are empty except new black tank. But, given that I get this message re incompatibility, I need to re-download? It was only a couple of weeks (up to three) that I downloaded the drivers. After that I downloaded the latest drivers, this problem has been resolved. However, I download the latest drivers for 8.1 from your web site when I had a terrible paper jam. Oh, while I have you on the line, while the cartridges were being cleaned, I got a message saying that I had to download the latest hp drivers, because those I have is not compatible with this version of Windows. When I chose "Clean cartridges" twice, black ink printed! Hooray! Once I have this post, hopefully get back to the page to say the problem is "solved"! Under Tools, I see only "Clean cartridges" not "clean print head." Please help, I don't want to buy a new printer! I followed all directions, twice and still no black printing. I downloaded all the updates, I'm sure and went to the website of hp troubleshooting page. The printer is 3 years, just one month out of warranty. The cartridge is new, and all ink cartridges are full. My C310 series 3-all-in-one hp photosmart print no black ink on the page. Photosmart premium 3-all-in-one does not print black ink
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